OnePlus today announced 3 Months extended warranty for its phones in India. This offer will be available for all the phones (including the future phones). There is a catch in this offer, it will not be available for all users,
As part of this initiative, all service related issues till date and henceforth pending for more than 15 working days at service centers will automatically get a 3 months extended warranty. This service will be applicable on the OnePlus One and all future smartphones.
This offer will be available for the Indian users who bought the phone from the Global portal before it launched in India too.
There were lot of bad reviews coming up about the customer support of OnePlus India, and this may be a initiative to reduce the customer anger about the after sale support on OnePlus One.
The general Manager of OnePlus India said
“OnePlus is committed to long term growth in India and are investing significant resources in revamping our service offerings. While it is our constant endeavor to close most of our customer service requests within 3 days, this complimentary extended warranty will compensate users in case of any unexpected delays. We have always considered our fans and users to be a priority, and this service is a testimony of our efforts in empowering them further.”
OnePlus also added a new toll free customer care phone number 000 8008 522 008 last week.