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reliablesite.net Ticket response time

I wrote earlier about getting an error saying “This SqlTransaction has completed; it is no longer usable.”. After I fixed the error they responded to the ticket after 3 days saying that the site is working fine.

Just see the ticket below (Click on image to see bigger image)

reliablesite

They are saying that they posted the answer just after 1 hr. that also I could not believe, since

First post by me - 8/22/2008 11:42 PM

Second post by me - 8/23/2008 12:14 AM  (nearly 30 min)

after that I took minimum 15 – 20 minutes to find what was wrong, so are they waiting for me to fix that issue ? Anyway I got a mail and time on the ticketing system bot are on same time. I will stay here on this server until another issue raises and let us see  what will be their response time.

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