Are you finding it hard to keep up with the cost of your Adobe Photoshop subscription? Are you using the free trial and want to make sure you don’t get charged? Whether you're unhappy with the service or need to adjust your budget, here's a straightforward guide to help you cancel your Adobe Photoshop subscription.
Things to Keep in Mind Before Canceling
Before you cancel, there are a few important points to remember:
- Free Trial: If you cancel during your free trial, you won’t be charged. However, your access to Photoshop will end immediately.
- 14-Day Period: If you cancel within 14 days of your original purchase, you will get a full refund, but your access to Photoshop will be revoked.
- After 14 Days: Canceling after 14 days means you won’t get a full refund. You’ll still have access to Photoshop until the end of your billing period.
- Annual Contract: If you have an annual plan billed monthly and cancel within the first 14 days, you get a full refund. After 14 days, you’ll be charged 50% of your remaining contract, but you can still use Photoshop until the end of the billing cycle.
For more detailed information, you can visit the Adobe Subscription and Cancellation Terms webpage.
Steps to Cancel Your Photoshop Subscription
You have two main options to cancel your Photoshop subscription: online through your Adobe account or by contacting Adobe Customer Care.
Option 1: Canceling Online
Log In to Your Adobe Account:
Manage Your Plan:
- In the "Your Plan" section at the top of the page, click on "Manage plan."
Image Credit: Adobe Support
Cancel Your Plan:
- Under "Available Actions," select "Cancel your plan" or "Cancel your free trial."
Image Credit: Adobe Support
Enter Your Password:
- If prompted, enter your Adobe account password to continue.
Review and Confirm Cancellation:
- Review the cancellation details and click "Continue to cancel."
- Provide a reason for the cancellation when asked, and click "Continue."
- Check the cancellation details and click "Confirm cancellation."
You should receive an email confirming your cancellation. You can also log back into your account to verify that the cancellation has been processed.
Option 2: Canceling Through Customer Care
If you prefer to speak to someone directly or if you're having trouble canceling online, you can call Adobe Customer Care.
- Call Customer Care:
- Dial 1-800-833-6687.
- Have your account information ready to provide to the representative.
They will guide you through the cancellation process.
Canceling your Adobe Photoshop subscription is straightforward once you know the steps. Whether you choose to do it online or over the phone, make sure to keep track of the important dates to avoid unnecessary charges.